How Novus Energy Pty Ltd collects, uses, stores and discloses personal information, and how you can access it, correct it or complain about how we have handled it.
When you complete a form on this website, we collect the details you provide so that we can respond to you and, where relevant, assess you as a supplier, contractor or candidate. We use that information only for the purpose you gave it to us. We do not sell it, we do not use it for marketing unless you ask us to, and we do not publish it. You can ask us at any time what we hold about you, ask us to correct it, or ask us to delete it — email hello@novusfuels.com.
This policy applies to Novus Energy Pty Ltd and its related bodies corporate (Novus, we, us). Our registered office is Level 1, 100 Hutt Street, Adelaide SA 5000, Australia. We are bound by the Australian Privacy Principles in the Privacy Act 1988 (Cth) and handle personal information in accordance with them.
We only collect personal information that is reasonably necessary for our functions and activities. Depending on how you interact with us, that may include:
We do not seek sensitive information through this website. Please do not include health, criminal record or other sensitive information in a form or attachment unless we have specifically asked for it and explained why.
We collect, hold and use personal information to:
If we cannot collect the information we ask for, we may be unable to respond to your enquiry or assess your capability. Providing it is voluntary in every case.
We may disclose personal information to our employees and officers who need it, to service providers who host our website, email, forms and document storage, to our professional advisers, and to regulators or other parties where we are required or authorised by law to do so. We may also disclose it to a joint venture participant or project partner where that is necessary for the purpose you gave it to us.
We do not sell personal information, and we do not disclose it for another organisation's marketing.
Some of the service providers we use to host our website, email and forms store data on servers located outside Australia, including in the United States and the European Union. Where we disclose personal information to an overseas recipient, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles. Novus also pursues international opportunities, and personal information may be disclosed to a prospective partner in another country where that is necessary for the purpose it was collected.
We hold personal information in secure systems with access limited to those who need it. We take reasonable steps to protect it from misuse, interference, loss and unauthorised access, modification or disclosure. Where we no longer need information and are not required to retain it by law, we destroy or de-identify it. Unsuccessful supplier, contractor and candidate submissions are retained for up to two years so that we can contact you if a suitable opportunity arises, unless you ask us to remove them sooner.
This website may use cookies and analytics tools to understand how it is used and to keep it secure. You can disable cookies in your browser, though some parts of the site may not work as intended. This website also displays indicative market data drawn from third-party sources; those sources may record that a request was made from your browser.
Reports made through our whistleblower service are handled under our Whistleblower Policy and the whistleblower provisions of the Corporations Act 2001 (Cth), which impose stricter confidentiality obligations than this policy. Reports may be made anonymously. Our whistleblower service is hosted by an independent third-party provider and is not accessed through the forms on this website.
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email hello@novusfuels.com or write to the Privacy Officer at our registered office. We will respond within a reasonable period, and will tell you if we are unable to give you access and why.
If you believe we have mishandled your personal information, tell us and we will investigate. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
We may update this policy from time to time. The version and effective date at the top of this page indicate when it was last changed.